Q1. Why I choose you to repair my iPhone?

Ans:- When you are giving your iPhone to a service center, then it become a good question why you choose Moblap Kolkata. The answer is that Moblap Kolkata is a Government approved laptop and Mobile repair center. It is registered and has a big happy customer base. We try to fix all the problems related to your iPhone.

Q2. What iPhone Model do you repair?

Ans:- At Moblap Kolkata, all iPhone Models and variants like iPhone 6, iPhone 6s, iPhone 7, iPhone 7s, iPhone 8, iPhone X, iPhone XS all are repaired. Also all laptop models are repaired here.

Q3. Do you take any service charge?

Ans:- We always try to offer a fixed price slab. For this, we have to diagnose all the problems of your iPhone. So, for this service charge of only Rs. 450 is taken at the time of receiving the iPhone.

Q4. Are the Technicians professional?

Ans:- Yes, the technicians are well professional and well expert. They have 3-4 years of experience in the field of iPhone repairing. They are well aware of the latest technologies and well trained to diagnose and fix all the iPhone related issues.

Q5. How long do you take to repair an iPhone?

Ans:- Actually the repairing time depends upon the fault of your iPhone. For some issue, it might take few hours and for some 2-3 days are required. But we try to repair it as quick as possible.

Q6. Do you give any warranty for your repairing?

Ans:- Yes, we do give 3-6 months of warranty for your repairing depending upon the type of repairing. Yes, for some issue, no warranties are given.

Q7. Where is your service center in Kolkata?

Ans:- We have repair center in all areas of Kolkata, but the head branch is in Kestopur,Kolkata (Add:- ac-85, Prafulla Kanan east, Near Reebok Showroom, Kestopur, Kolkata-700101). Also we have repair centers in Patna, Hyderabad and Bhubaneswar.

Q8. Do you use Original parts?

Ans:- At Moblap Kolkata, we only use original spare parts and we only take the genuine cost of original spare part.

Q9. Do you provide home/office service?

Ans:- We are sorry, but we do not provide home/office service. For iPhone repairing you have to visit Moblap Kolkata.

Q10. Do I need to take a backup of my data before coming for repairing?

Ans:- We recommend you to take back up of all the important Data as Data might be lost while repairing. So taking data backup is safe.

Q11. What if I want my iPhone ASAP?

Ans:- For this you have to talk to our customer representative. He/She will tell you how much time your iPhone needs to be repaired.

Q12. Do you repair Laptop?

Ans:- Yes, we repair all the brands and models of Laptop. All leading laptop brands like Dell, HP, Lenovo, Macbook are also repair here. In addition, Projectors are also repair here.

Q13. Does your Service Center open on all 7 days?

Ans:- No, The service center is open from Monday to Saturday, 10 a.m. to 7 p.m.

Q14. What if I have some question, which are not answered here?

Ans:- If you have any question then feel free to call or Whatsapp us on 9330385766, 7970777018 or you can visit the website of Moblap Kolkata.