FAQ ABOUT A LAPTOP SERVICE CENTER- 9330385766
Q1. Why I choose you to repair my Laptop?
Ans:- When you are giving your laptop to a service center, then it become a good question why you choose Moblap Kolkata. The answer is that Moblap Kolkata is a Government approved laptop and Mobile repair center. It is registered and has a big happy customer base. We try to fix all the problems related to your laptop.
Q2. What Laptop Brand do you repair?
Ans:- At Moblap Kolkata, all leading Laptop brands like Dell, HP, Lenovo, Asus, Acer and also Macbook are repaired. Also all laptop models are repaired here.
Q3. Do you take any service charge?
Ans:- We always try to offer a fixed price slab. For this, we have to diagnose all the problems of your laptop. So, for this service charge of only Rs. 450 is taken at the time of receiving the laptop.
Q4. Are the Technicians professional?
Ans:- Yes, the technicians are well professional and well expert. They have 3-4 years of experience in the field of laptop repairing. They are well aware of the latest technologies and well trained to diagnose and fix all the laptop issues.
Q5. How long do you take to repair a laptop?
Ans:- Actually the repairing time depends upon the fault of your laptop. For some issue, it might take few hours and for some 2-3 days are required. But we try to repair it as quick as possible.
Q6. Do you give any warranty for your repairing?
Ans:- Yes, we do give 3-6 months of warranty for your repairing depending upon the type of repairing. Yes, for some issue, no warranties are given.
Q7. Where is your service center in Kolkata?
Ans:- We have repair center in all areas of Kolkata, but the head branch is in Kestopur,Kolkata (Add:- ac-85, Prafulla Kanan east, Near Reebok Showroom, Kestopur, Kolkata-700101). Also we have repair centers in Patna, Hyderabad and Bhubaneswar.
Q8. Do you use Original parts?
Ans:- At Moblap Kolkata, we only use original spare parts and we only take the genuine cost of original spare part.
Q9. Do you provide home/office service?
Ans:- We are sorry, but we do not provide home/office service. For laptop repairing you have to visit Moblap Kolkata.
Q10. Do I need to take a backup of my data before coming for repairing?
Ans:- We recommend you to take back up of all the important Data as Data might be lost while repairing. So taking data backup is safe.
Q11. What if I want my laptop ASAP?
Ans:- For this you have to talk to our customer representative. He/She will tell you how much time your laptop needs to be repaired.
Q12. Do you repair Mobile phones?
Ans:- Yes, we repair all the models of mobile phones. All iPhone models and varients are also repair here. MI, Oppo, Vivo, Samsung and all mobile phone brands are repair here. In addition, Projectors are also repair here.
Q13. Does your service Center open on all 7 days?
Ans:- No, The service center is open from Monday to Saturday, 10 a.m. to 7 p.m.
Q14. What if I have some question, which are not answered here?
Ans:- If you have any question then feel free to call or Whatsapp us on 9330385766, 7970777018 or you can visit the website of Moblap Kolkata.